Terms of Use

Last updated: September 14, 2026

Welcome to Shanté Micah's website, operated by Shanté Micah, LLC. These are our rules if you want to use this website, and — in section 5 — if you buy a session or a digital deliverable from us. If you do not agree to these rules, please do not use the site or purchase from it. We can change these rules at any time and will post the updated version here. We have written them to avoid legalese so everyone can understand their rights and responsibilities.

1. Use of the site

We provide this website (the "Service") at shantemicah.com. In exchange, we ask you to follow these rules:

• You must be at least 13 years old to use the site, or at least 16 if you are a resident of the EU. If you are under 18, a parent or legal guardian must agree to these rules on your behalf.
• Don't use the site to do anything illegal or to break these terms.
• Don't alter the website, upload any virus or malware, or do anything that interferes with how the site works.
• Don't do anything that affects how other people use and enjoy the site.
• Don't post or transmit anything that infringes someone else's intellectual property, is unlawful, or is harmful or inappropriate.
• Don't use any software or robot to access the site or to send spam or unwanted messages.
• Use common sense, and be a good human.

2. Your communications with us

Any communication you make through our contact links, newsletter sign-up, social media, or directly to us by phone, mail, or email is not confidential and may be viewed and distributed by third parties. We may republish or distribute anything you submit to us as reasonable in the course of our business, and we will not pay royalties for unsolicited user-generated content. You agree not to submit content that is unlawful, libelous, maliciously false, obscene, abusive, or otherwise harmful. For details on how we store and use your information, see our Privacy Policy.

3. Our rights

We are not responsible for: links to other companies or websites, even when they appear on the site; what happens when you connect to or use another website or service; or the data cost on your device for using the site. We may end the site or its services, or restrict your use of them, at any time and for any reason without prior notice.

4. Intellectual property rights

All images, text, designs, graphics, trademarks, methodologies, and service marks on this site are owned by or property of Shanté Micah, LLC, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part without permission, and any such use may be prosecuted to the fullest extent permissible. Do not use, remove, change, or claim our intellectual property as your own without written permission.

Limited use with attribution

You may use our intellectual property only with clear and obvious credit back to our site, including correct links to the page where the material is located. You may never claim any of our intellectual property as your own, even with attribution. Use the grandma test: if a grandma saw the content on your site, she should understand the content is not yours. If you cannot make that distinction clear, do not use our content.

5. Buying from us

Some things on this site are bought directly, including private consulting sessions and the written deliverables that come with them. This section applies when you buy one. The page describing the service at the time you buy it forms part of these terms.

What you are buying

A private session of the stated length, and the written plan or deliverable that follows it. Preparation work begins before the session takes place. That preparation, the session, and the written deliverable are the service. Nothing else is promised.

Price and payment

Prices are in US dollars and are charged at checkout. Payment is processed by Stripe, Inc. Where a promotional price or a discount code applies, it applies only for the period stated and only to a purchase made during that period. Sales tax is calculated at checkout where it applies.

All sales are final

Purchases are non-refundable, in whole or in part. Preparation begins before we meet and the time is reserved for you, so the cost is incurred whether or not you attend. You confirm your agreement to this at checkout, before any payment is taken.

Scheduling, rescheduling, and missed sessions

• Sessions are scheduled after purchase, by email or through a booking link we send you.
• You may reschedule by telling us by email before the session. We will make reasonable efforts to find another date.
• A session missed without notice is treated as delivered.
• If we need to reschedule, we will offer you another date at no additional cost.
• If you have not returned your intake or scheduled your session within six months of purchase, the purchase expires and no refund is due. Ask us before it lapses and we will not be unreasonable about it.

No guarantee of outcomes

No media placement, coverage, interview, booking, publication, award, speaking engagement, or business result is promised or guaranteed. Earned media is granted by independent third parties who make their own decisions. What you are buying is judgment, preparation, and a written plan. What you do with it, and what follows from it, is not within our control. Our Disclaimer applies to paid services as well as to the site.

What you own, and what we own

The plan prepared for you is yours. You may use it, adapt it, act on it, and give it to employees, contractors, publicists, or agencies working on your behalf.

The methods, frameworks, question sets, templates, research, and databases used to produce it remain the property of Shanté Micah, LLC. They are licensed to you for your own use. They may not be resold, republished, or distributed as a standalone product or service to anyone else.

Confidentiality

What you tell us in an intake or a session is confidential. We will not publish it, share it, or use it as an example without asking you first and getting your agreement in writing. If we later ask to use your name, your results, or a quote from you, that is a separate request you are free to decline, and declining changes nothing about the service you receive. This is an exception to section 2, which applies to general communications rather than to paid engagements.

If something goes wrong

If you think a charge is wrong, or something has not been delivered as described, email support@shantemicah.com before raising a dispute with your card issuer. Most problems are a misunderstanding and are faster to fix directly.

6. Advertising, affiliates, and testimonials

This site may use advertising or affiliate links to certain products or services. We disclaim any and all liability as a result of your purchase through one of these links, and you accept express liability for any consequences or benefits of clicking them. We will use reasonable efforts to note where we have placed ads or affiliate links. Any testimonials reflect the accurate experience of the person quoted; your results with any product or service may vary.

7. This agreement

If you use third-party services linked from the site, you will need to follow their rules; if those rules conflict with these, theirs will govern your use of their services. If a court finds any part of this agreement unenforceable, the remaining rules stay valid. Any changes to these rules must be made in writing. Our failure to enforce a rule is not a waiver of our right to enforce it later. We reserve all rights we did not expressly grant. No third parties have rights under this agreement. You may not assign your rights or obligations without our consent; we may assign ours, for example if we sell part or all of our business or are required to for legal reasons.

8. Limits on liability

The site operates "as is," and we cannot guarantee it will be secure or work perfectly at all times. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We are not responsible for the actions, conduct, or content of other people or companies, even if you access them through the Service. Our liability is limited to the fullest extent permitted by applicable law, and we are not responsible for lost profits, lost data, or any kind of damages connected to your use of the site. The total limit on our liability to you under these terms is $100, or — if you have bought a service from us — the amount you paid us for that service in the twelve months before the claim, whichever is greater.

You agree to defend (at our request), indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees and costs, arising out of or connected with these terms or your use of the Service. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you may not settle any claim without our prior written consent.

9. How we will handle disputes

We hope there won't be any problems and that you will reach out to us if you are having issues. If you have a legal problem with the site, you agree to use binding arbitration under the AAA, which means you will not go to court individually or as part of a class action, and you and we waive a trial by jury. The following claims do not have to be arbitrated and may be brought to court: small claims, intellectual property disputes, and efforts to interfere with or access the Service in unauthorized ways. A court may also decide issues about the scope and enforceability of these arbitration provisions. Any legal disputes, including those about a purchase under section 5, will be governed by Utah law. Where a claim is not required to be arbitrated, it will be brought in the state or federal courts located in Salt Lake County, Utah.

Contact us

For questions about these terms, email us at support@shantemicah.com.